- General Information
- Manufacturer
- Hewlett-Packard
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack
- Product Type
- Warranty
Overview
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Features
HP provides next business day, onsite replacement of your failed hardware unit, if the problem can't be resolved remotely.
- Offers easy-to-purchase, easy-to-use onsite hardware repair service for your HP product.
- Increase the return on your HP hardware investments. The longer the service plan you choose, the more reliable support you can expect from HP.
- Purchasing HP Care Pack service with HP product reduces total cost of ownership.
- HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service.
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Phone Support
- Parts Replacement
- Repair
- Hardware Support
- Remote Diagnosis
- Escalation Management
- Service Response Time
- Next Business Day - Parts & Labor
- Service Location
- On-site
- Service Duration
- 2 Year
- Product Supported
HP Color LaserJet Pro:
- MFP M477fdn
- MFP M477fdw
- MFP M477fnw
HP LaserJet Multi Function Printer:
- M377
- M477