- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com/c/en_au
- Brand Name
- Cisco
- Service Name
- SMARTnet - Extended Service
- Product Type
- Service
SMARTnet gives your IT staff direct, anytime access to Cisco engineers, the Technical Assistance Center (TAC), and an extensive range of online resources. You receive fast, expert technical support, flexible hardware coverage, and smart, personalized capabilities to help you resolve critical network issues.
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts
- Service Description
- 8x5xNext Business Day
- Service Details
Where next business day delivery is available an advance replacement will ship to arrive the next business day provided that Cisco determination of hardware failure has been made before 3 pm. Depot time, if customer makes a request after 3 pm, Cisco will ship the Advance Replacement the next business day
- Provided Support
- Phone Support
- Parts Replacement
- Software Maintenance
- Software Update
- Software Upgrade
- Web Knowledge Base Access
- Service Availability
- 8 x 5 Parts Replacement
- 24 x 7 Phone Support
- Service Response Time
- Next Business Day - Parts Replacement
- Service Duration
- 1 Year
- Product Supported
Cisco 887VA router with VDSL2/ADSL2+ over POTS with 802.11n FCC Compliant